Privacy Policy
This Privacy Policy describes how your personal information is
collected, used and shared when you visit or make a purchase from this
website (hadleysfishandchips.co.uk), referred to in this policy as the
Site.
Tracking and Analytics - Server
When
you visit the Site we log time, date, source IP address, and the files
you access on our web server. We retain this information for 30 days
before deleting them. We log this information for all visits to our Site
in the interests of abuse detection and other operational reasons.
Google Analytics
Additionally,
when you visit the Site, we request your permission to collect certain
information about your device, including information about your web
browser, IP address, time zone, and some of the cookies that are
installed on your device via Google Analytics. This information is
shared with Google Analytics will be stored for up to 26 months.
Cookie Control
We
have implemented a cookie control system to enable visitors to opt-out
of being tracked by Google Analytics. You can access this by clicking on
the little icon in the bottom right hand corner of the screen and
following the instructions provided.
When you make a booking or
attempt to make a booking through the Site, we collect certain
information from you, including your name, billing address, payment
information (including credit/debit card numbers), email address, and
phone number. We refer to this information as "Booking Information."
Use of Booking Information
We
use the Booking Information that we collect to manage any bookings
placed through the Site (including processing your payment information)
as well as communicating with you about your booking and providing you
with relevant invoices and/or booking confirmations.
Sharing of Booking Information
Your
personal information will be shared with our payment provider when you
place an order on our Site. We only share enough information to enable
them to take any payments and send relevant confirmation emails. This
information includes your name, billing address, email address and
payment details.
Data Retention
When you
make a booking through the Site, we will maintain your Booking
Information for our records unless and until you ask us to delete this
information.
Your Rights
If you are a
European resident, you have the right to access personal information we
hold about you and to ask that your personal information be corrected,
updated, or deleted as required. If you would like to exercise this
right, please contact us through the contact information below.
Email and Contact Forms
By
sending us an email either directly or via a contact form on our
website you are consenting to us contacting you using any of the contact
information you provide. We will only use your contact information for
the purposes of responding to your enquiry and will not share your
contact information or the contents of your message with any third
parties. We will not add you to a mailing list either now or in the
future without your explicit consent to do so. We will only keep a
record of your contact details for as long as necessary.
SSL and Data Security
Our
website is secured by an SSL certificate. This means that all
information which is passed between your browser and our website is
encrypted. This prevents it from being read by eavesdroppers. Your data
security is important to us and we take all reasonable measures to
ensure your data is securely stored.
Updates
We
may update this privacy policy from time to time in order to reflect,
for example, changes to our practices or for other operational, legal or
regulatory reasons.
Contact
For more
information about our privacy practices, if you have any questions,
please contact us by email at info@hadleysfishandchips.co.uk, by
telephone: 01947 604153 or by mail at Hadley's Fish and Chips, 11 Bridge
Street, Whitby, North Yorkshire, YO22 4BG.